Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, sign in via a third-party provider, upload images for stencil generation, or contact us for support.

• •Account Information: Name, email address, password, and a unique user identifier. If you sign in via Apple or Google, we receive the name and email address associated with that account.
• •Generated Content: Images you upload (via camera or photo library) and stencils we generate. Generated stencils may be saved to your device's photo library with your permission.
• •Location Data: Country code detected automatically from your device settings to tailor available products and improve your experience
• •Usage Data: Stencil generation activity, credit usage, and feature usage for service provision and improvement
• •Purchase History: Subscription status, credit pack purchases, and transaction history for managing your account
• •Feedback Data: Ratings and reviews you voluntarily submit about our services
• •Support Data: Messages and information you provide when contacting customer support
• •Diagnostic Data: Crash logs, error reports, and device information (device model, OS version) collected automatically to identify and fix issues

2. How We Use Your Information

We use the information we collect to:

• •Provide and improve our stencil generation services
• •Process your images and generate stencils
• •Tailor available products based on your detected country
• •Communicate with you about your account and our services
• •Analyze usage patterns to enhance user experience (with your consent)
• •Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We do not track you across other companies' apps or websites for advertising purposes. We share data only in the following circumstances:

• •With your explicit consent
• •To comply with legal obligations or court orders
• •To protect our rights, property, or safety
• •With service providers who assist in our operations

4. Studio Collaboration

When you join a studio as an artist or create your own studio, certain information becomes visible to other studio members to enable collaboration. By accepting a studio invitation, you consent to sharing the following information with other studio members:

• •Profile Information: Your name or nickname, email address, and avatar
• •Preferences: Your default stencil color, printer type, and shading style preferences
• •Activity: Your stencil generation activity, including when you generate or upscale stencils
• •Usage Statistics: Your credit allocation, credits used, and remaining credits
• •Status: Your membership status (active/pending), role, join date, and last active time

This information sharing is necessary to provide the studio collaboration features and is processed under legitimate interest for service provision. You can leave a studio at any time, which will remove your data from that studio's view.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• •Encryption of data in transit and at rest
• •Regular security audits and monitoring
• •Access controls and authentication measures
• •Secure data storage with reputable cloud providers

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• •Uploaded images and stencils: Automatically deleted after 30 days
• •Account information: Retained until you delete your account

When you request account deletion, your account enters a 30-day pending deletion period during which you can cancel the request. After 30 days, all associated data is permanently removed from our systems.

7. Your Rights

You have the right to:

• •Access and update your personal information
• •Delete your account and associated data
• •Opt-out of marketing communications
• •Request a copy of your data
• •Object to certain processing activities

8. Analytics and Tracking

We collect certain data under legitimate interest to provide our services:

• •Country detection: We detect your country automatically from your device settings to tailor available products and improve your experience.
• •Device identifier: We collect an anonymous device identifier to check introductory offer eligibility and prevent abuse of promotional offers. This identifier is not used for advertising or cross-app tracking.

Additional analytics and usage tracking only occur with your explicit consent. Subscriptions and purchases are managed through Apple App Store or Google Play Store, which act as the merchant of record. We do not collect or store your payment card information — all financial transactions are processed entirely by Apple or Google.

9. Third-Party Services

Our service integrates with the following third-party services, each governed by their own privacy policies:

• •Supabase: Authentication and data storage
• •RevenueCat: Subscription and purchase management
• •Google Cloud AI: Image processing for stencil generation
• •Sentry: Crash reporting and error tracking to improve app stability
• •Resend: Transactional email delivery
• •Vercel: Web application hosting
• •Railway: Backend infrastructure hosting
• •Apple App Store / Google Play Store: Payment processing

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your privacy rights.

11. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Data Controller

The data controller responsible for your personal information is: